Having trouble signing in or registering for SWGRealms? This page addresses the most common authentication issues and provides step-by-step solutions.

These errors occur when your chosen username or email already exists in our system or belongs to an existing SWGEmu account.

Reserved Username Error
"This username is reserved for an existing SWGEmu user"

If this username belongs to you:

1. Sign in using your existing SWGEmu credentials
2. If you can't access your SWGEmu account, contact SWGEmu support

Email Already Associated
"This email address is already associated with an existing SWGEmu account"

Solutions:

1. Try signing in with your existing SWGEmu credentials
2. If you can't access your SWGEmu account, contact SWGEmu support
3. Use a different email address for your new SWGRealms account

Both Username and Email Exist
"Both this username and email address belong to an existing SWGEmu account"

This means you already have an account. Sign in using your existing SWGEmu credentials. If you can't access that account, contact SWGEmu support.

These errors indicate technical problems during the sign-in or registration process.

Unable to Verify Availability
"Unable to verify username and email availability"

Try these solutions:

1. Wait a few minutes and try again
2. Check your internet connection
3. Try a different browser or incognito mode
4. Contact [email protected] if the issue persists

Authentication Failed
"Authentication failed" or "Unable to verify authentication"

Troubleshooting steps:

1. Double-check your username and password
2. Ensure caps lock is off
3. Try resetting your password
4. Clear browser cache and cookies
5. Contact [email protected] if problems continue